Shipping & Returns at Luta Peptides

At Luta Peptides, we aim to make every order smooth, secure, and transparent—from checkout to delivery. This Shipping & Returns policy explains how we handle shipping, processing times, international orders, returns, and refunds, so you can order with confidence.

 Shipping Information

Where We Ship

We proudly ship research peptide orders to the following regions:

• United States

• Canada

• United Kingdom

• Europe

All orders are shipped discreetly and securely, with packaging designed to protect product integrity during transit.

Order Processing Time

• Orders are typically processed within 1–3 business days

• Orders placed on weekends or holidays are processed on the next business day

• You will receive a confirmation email once your order has been prepared for shipment

Please note: processing time does not include carrier transit time.

 Shipping Methods & Delivery Timeframes

Delivery times may vary depending on destination and carrier.

Estimated delivery times:

• USA: 3–7 business days

• Canada & UK: 5–10 business days

• Europe: 7–14 business days

Shipping timelines are estimates and may be affected by customs processing, carrier delays, or peak shipping periods.

 Secure & Discreet Packaging

We take privacy and product safety seriously.

• Plain, discreet packaging

• No external product descriptions

• Secure sealing to maintain integrity

• Careful handling throughout fulfillment

Our goal is to ensure your order arrives safely, confidentially, and in excellent condition.

 International Shipping & Customs

For international orders:

• Customers are responsible for any applicable customs fees, duties, or taxes

• Delivery times may vary due to customs clearance

• We recommend checking local regulations before placing an order

Luta Peptides is not responsible for delays caused by customs authorities.

Returns Policy

Research-Only Products

Due to the nature of research-grade peptides, returns are limited.

We accept returns only if:

• The item arrived damaged

• The incorrect product was received

• There was an error on our part

Returned items must be:

• Unopened

• Unused

• In original packaging

 Refunds & Replacements

If your return is approved:

• Refunds are issued to the original payment method

• Processing time for refunds is typically 5–10 business days

• Alternatively, a replacement may be offered where appropriate

Shipping fees are non-refundable unless the issue resulted from our error.

 Non-Returnable Items

The following items are not eligible for return:

• Opened or used products

• Orders returned without authorization

• Products damaged due to improper handling after delivery

All products are sold for research and laboratory use only.

 How to Request a Return

To initiate a return or report a shipping issue:

1. Contact our support team within 48 hours of delivery

2. Provide your order number and a brief description of the issue

3. Include photos if applicable (for damaged items)

Our team will guide you through the next steps promptly.

Transparency & Trust

We believe clear policies build confidence. That’s why our Shipping & Returns process is designed to be fair, transparent, and aligned with industry best practices.

Authoritative References

• FTC Shipping & Delivery Guidelines → ftc.gov

• USPS Shipping Standards → usps.com

 Frequently Asked Questions

Do you offer tracking information?

Yes. Tracking details are provided once your order ships.

What happens if my package is delayed?

Carrier delays can occur. If your order is significantly delayed, contact our support team for assistance.

Can I cancel my order after placing it?

Orders can only be canceled if they have not yet been processed or shipped.

 Conclusion

At Luta Peptides, we are committed to reliable shipping, clear communication, and fair return handling. Whether you’re ordering domestically or internationally, our goal is to provide a smooth, professional experience from start to finish.